Packme Terms & Conditions

Last updated: 18 October 2026

Packme is provided by Kokuko GmbH, Welchogasse 8, CH-8050 Zurich, Switzerland. These terms apply when you use Packme. For help or complaints, contact support@ringodesu.com or +41 78 347 68 47.

Your lists and shared trips

You retain your rights in content you add. You give us permission to store, process and show it as needed to provide the features you request. Add and share only information you have the right to use.

Participants can view and change shared trip content according to their permissions. Personal sections are visible only to their creator. Keep join codes private: anyone with a valid code may join. Trip owners can manage access and finish or delete trips. Other participants may retain copies of information you shared.

Packme uses an installation identity rather than an email account. There is no identity-recovery service. Losing your device's credentials may lose access to shared trips and personal sections; losing local app data may lose your private library. Keep copies of important information. Restoring an Apple subscription does not restore trip membership or lists.

Packing suggestions and AI

Packme helps organise packing; it does not guarantee that a list is complete, that items fit in luggage, or that a trip or activity is safe. Check baggage allowances, entry requirements, essential documents and equipment yourself.

AI planning is optional, requires a connection and is for adults aged 18 or over. Review suggestions before using them: quantities and seasonal weather assumptions can be wrong. They are not live forecasts or professional safety advice. The Privacy Policy explains what is sent for processing.

Packme Plus

The free AI allowance is three successful list generations per installation identity. Plus provides additional AI access subject to the features and usage limits shown in the app. Price and monthly or yearly billing period are displayed before purchase; App Store purchases and restores are verified before access is granted.

Apple handles payment. Subscriptions renew automatically unless cancelled in your Apple subscription settings before renewal. Cancellation normally takes effect at the end of the paid period; deleting Packme does not cancel a subscription. Request App Store refunds through Apple. Statutory cancellation and refund rights remain unaffected, and price changes follow Apple's notice and consent process. Ending Plus does not remove lists already created.

Fair use and availability

Do not bypass access or usage limits, misuse join codes, disrupt the service, harass others or infringe their rights. We may restrict online features when reasonably necessary for abuse, security or legal reasons. Where practicable, we will explain why and let you challenge a restriction.

The iOS app is licensed under Apple's Standard End User Licence Agreement. These terms cover Packme's service alongside that licence.

We provide Packme with reasonable care and skill but cannot promise uninterrupted access or error-free AI output. To the extent permitted by law, we are not liable for unforeseeable losses or business losses from personal use. Nothing excludes liability for fraud, deliberate misconduct, gross negligence, death or personal injury caused by negligence, or limits rights that cannot lawfully be limited.

Changes and disputes

We may update Packme or these terms for feature, security or legal changes. We will give reasonable advance notice of material changes affecting paid services unless urgent action is needed, preserving any cancellation or refund rights required by law.

Swiss law applies without taking away mandatory consumer protections in your country of residence or your right to use a court available under those protections. Please contact us first so we can try to resolve a problem.